Bv8 Privacy Policy – How We Keep Your Data Safe

Bv8 collects three types of data — what you provide directly, what comes through payment processing, and what is automatically generated through platform usage. Each type is detailed separately below.

a. What you provide at registration:

• Full name and date of birth Mandatory
• Mobile Number Mandatory
• Email Address (Optional)
• Preferred language and region

b. During KYC Verification:

• Copy of National ID or Passport Mandatory
• Selfie or photo (for age verification)
• Proof of Address (where applicable)

c. During Payment Transactions:

• BKash/Nagad/Rocket number (for transactions only)
• Transaction date, time, and amount
• Transaction Reference Number

Please note — payment card or mobile banking PINs are never stored on bv8's servers.

d. Automatically generated data:

• IP address and device type
• Browser Type & Operating System
• During Login and Logout
• Betting History & Gaming Activity
• Cookie & Session Data

Bv8 uses the data it collects solely for specific, legitimate purposes. No information is used without reason or for undefined ends.

• Service Delivery: To ensure account management, payment processing, and access to betting and gaming features
• Identity Verification: To verify age, identity, and address — preventing fraud and underage access
• Security: To detect suspicious transactions, unusual login activity, or fraudulent behaviour
• Service Improvement: To analyze which parts of the platform have issues or where improvements can be made
• Support: To resolve any issue you raise quickly and accurately
• Legal Obligations: To comply with licensing regulations and Anti-Money Laundering (AML) policies
• Notifications: To send payment confirmations, important terms updates, or security alerts

Bv8 does not sell or transfer your information to any advertisers, data brokers, or commercial third parties. Limited data sharing may occur only in the specific circumstances outlined below:

• Payment providers: With bKash, Nagad, or Rocket — only the information necessary to process your transaction
• Identity Verification Provider: With an approved verification agency to complete KYC
• Technology Service Providers: Server hosting or cybersecurity providers — under strict confidentiality agreements
• Legal Authorities: In cases involving court orders, investigations, or legal obligations
• Responsible Gaming Organization: For assistance with critical issues — with your consent

Before sharing any information with a third party, bv8 enters into strict data protection agreements with them. They are not permitted to use that information for any purpose beyond what bv8 has specified.

Bv8 employs multiple layers of security to protect your data. These aren't just policies — they're active every single day.

• SSL/TLS Encryption: All communications are encrypted with 256-bit SSL — the same standard used in banking
• Encrypted Database: Stored data is also separately encrypted — even with server access, it cannot be read
• Two-Factor Authentication (2FA): An OTP is required at login — even if someone else knows your password, they cannot gain access
• Suspicious activity detection: Automatic alerts are sent for any unusual login activity or transactions
• Quarterly security audits: A full system review by external experts is conducted every three months
• Staff Training: bv8 staff are trained to follow data protection policies — employees cannot access your information unless there is a legitimate need to do so

We make no compromises on data protection — because we know how much your trust is worth.

Bv8.site uses cookies to keep the platform running properly and to enhance your experience. Cookies are small text files stored in your browser.

Bv8 does not use advertising or cross-site tracking cookies. You can disable cookies from your browser settings — though doing so may affect the functionality of certain features.

Bv8 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration.

If bv8 discovers that a minor has accidentally created an account, the account is immediately closed and all collected data is deleted. If you believe a minor in your household is using bv8, please contact support right away.

As a bv8 member, you have certain important rights over your own data. These aren't just on paper — they're enforceable in practice.

Bv8 does not retain your data indefinitely. Once it is no longer needed, it is securely deleted.

• Active Account Data: For the lifetime of your account
• Transaction Records: 5 years after the last transaction (legal obligation)
• KYC documents: 3 years after account closure
• Session Logs & IP Information: 6 months
• Support Chat Records: 2 years
• Marketing consent records: 3 years after consent withdrawal

Once the specified retention period ends, data is securely deleted in a manner that makes recovery impossible.

Bv8 occasionally uses third-party services such as payment gateways. These services have their own privacy policies and operate outside of bv8's control.

• BKash, Nagad, Rocket — each operates under its own privacy policy
• Game Software Providers — operating under strict contractual agreements
• Analytics tools — uses anonymised analytics data, not personal information

When navigating from bv8's website to any third-party site, it is advisable to review that site's privacy policy.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

• Live Chat: From any page on the site — the fastest option
• Email: support@bv8.site — we typically respond within 6 hours
• Help Center: /help-center — detailed guides in Bangla

If bv8 receives a privacy complaint, it is obligated to respond in writing within 30 days. You always have the right to seek legal advice if the resolution is unsatisfactory.